Kinly Circle: Terms and Conditions, Code of Conduct, Privacy Policy and Child Safety Standards
Last updated: 26 October 2026

Welcome to Kinly Circle, a place to build real friendships through shared interests, one connection at a time. This page covers our website (kinlycircle.com) and the Kinly Circle app. Please read it before you join. By joining or using Kinly Circle, you agree to these terms.

Kinly Circle is run by SJAY Ltd. Contact us at contact@kinlycircle.com.

PART 1: TERMS AND CONDITIONS

1. About Kinly Circle
Kinly Circle is a membership platform that helps adults meet new people one to one through shared interests. Members create a profile, find people with shared interests, connect and send messages. Kinly Circle is not a dating service, and it is not a mental health or crisis service.

2. Who can join
You must be 18 or over to join. When you join, you confirm that you are 18 or over and that the information you give us is true. Please use your real first name. Last names are optional.

3. Membership and payment
- Your first month is free.
- After that, membership costs £7.99 a month and renews automatically each month until you cancel.
- If you join on our website, payments are handled securely by Stripe through RevenueCat.
- If you join in the Kinly Circle app, payments are handled by Apple (App Store) or Google (Google Play), under their terms.
- We never see or store your full card details.
- If we change the price, we will tell you in advance, and you can cancel before the new price applies.

4. Cancelling
You can cancel at any time.
- If you cancel during your free month, you will not be charged.
- If you cancel after that, you keep access until the end of the month you have paid for. We don't give refunds for part months, but this doesn't affect your legal rights.
- Joined on our website: log in, go to My account and choose Manage, or use the "Manage subscription" link in your receipt email.
- Joined in the app: cancel through your Apple or Google subscriptions (on iPhone: Settings > your name > Subscriptions; on Android: Google Play > Subscriptions).
Deleting the app does not cancel your membership.

5. Your account
Keep your password private. You are responsible for what happens on your account. If you think someone else has used it, email us straight away. You can delete your account at any time from My account on the website. Please cancel your membership first so you are not charged again.

6. Your profile and content
Anything you add (your profile, photo, interests and messages) stays yours. By adding it, you allow us to show it to other members as part of how Kinly Circle works. Only add photos you have the right to use and that show you. We may remove content that breaks these terms.

7. Meeting in person
Members choose who to meet and when. We do not run background checks on members. Please meet in public places, tell a friend where you are going and trust your instincts. Kinly Circle is not responsible for what happens when members meet, or at any gathering or event discovered through Kinly Circle.

8. Suspending or closing accounts
We may suspend or close an account that breaks these terms or our Code of Conduct, or that puts other members at risk. If we close an account for a serious breach, no refund is due.

9. Availability
We sometimes take Kinly Circle offline for updates and maintenance. We do our best to keep this short, but we can't promise the service will always be available or free of errors.

10. Our responsibility to you
Kinly Circle is provided "as is". We can't promise that you will make a particular connection or friendship. We are not responsible for the actions of members, or for loss, disappointment or disputes between members. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

11. Changes to these terms
We may update these terms from time to time. If a change is important, we will tell you before it takes effect. If you keep using Kinly Circle afterwards, you agree to the updated terms.

12. Law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.

PART 2: CODE OF CONDUCT

Kinly Circle works because members treat each other with kindness and respect. Please:
- Be yourself. Use your real name and your own photos.
- Be respectful, even when you say no. A "not now" is a full answer.
- Keep it friendly. Kinly Circle is for friendship, not dating.
- Respect privacy. Don't share another member's details, messages or photos without their permission.

You must not:
- Harass, threaten, bully, discriminate against or impersonate anyone.
- Send sexual, abusive, hateful, violent or illegal content.
- Sell, advertise, recruit, spam or ask members for money.
- Collect information about other members.
- Join if you are under 18, or help anyone under 18 to join.

If someone makes you uncomfortable, use Block or Report in your conversation, or email contact@kinlycircle.com.

PART 3: DISCLAIMER

We are not a mental health provider. Kinly Circle does not offer therapy, medical advice or crisis support. If you are in crisis or feel unsafe, please contact emergency services (999 in the UK) or a qualified professional.

Connecting is voluntary. Every connection and meeting is your choice. Please use care and good judgement, especially when meeting someone for the first time.

PART 4: PRIVACY POLICY

SJAY Ltd is responsible for your personal information on Kinly Circle (the "data controller"). We keep what we collect to a minimum and we never sell your data.

1. What we collect
- Account details: your name, email address and password (your password is stored encrypted, and we can't see it).
- Profile details: your first name (and last name if you add one), year of birth, gender, country, nearest city, the area you'd like to meet in, interests, About section, thought for the day and photo.
- Connections and messages: who you connect with, the messages you send, and any blocks or reports.
- Membership details: your membership status, when your free month or paid month ends, and whether you joined on the website or in the app. We don't receive your full card details.
- Technical details: basic device and browser information, used to keep the service working and secure.

2. What other members can see
Other members can see your first name (and last name if you add one), photo, nearest city and area, interests, About section and thought for the day. Your profile is only shown to logged-in members, and only once it is complete. We never show your email address or your year of birth to other members, although your age group may be used in search filters. What you share in messages is up to you.

3. How we use your information, and why
- To run your membership and your account (because we need to, to provide the service you signed up for).
- To show your profile to other members and let you connect and message (as above).
- To take payments and manage cancellations (as above).
- To send essential emails, such as password links and membership updates (as above).
- To keep members safe, deal with reports and prevent misuse (our legitimate interest in running a safe service).
- To meet our legal obligations.
If we ever want to send you marketing emails, we will ask first, and you can opt out at any time.

4. Who helps us run Kinly Circle
We share information only with the services that help us run Kinly Circle, and only as needed:
- Supabase: stores profiles, connections and messages (EU servers).
- Wix: hosts our website and stores profile photos.
- Stripe and RevenueCat: handle website payments and membership status.
- Apple and Google: handle app payments.
- Resend: sends account emails, such as password links.
Some of these providers may process data outside the UK. Where they do, appropriate safeguards are in place (such as the UK International Data Transfer Agreement or UK adequacy regulations).
We will also share information if the law requires it, or to protect someone's safety (see Part 5, Child Safety).

5. How long we keep it
We keep your information while you are a member. When you delete your account, we delete your profile, photo, connections and messages. We may keep limited records for longer where the law requires it (for example, payment records for tax purposes) or to deal with a safety report.

6. Your rights
You can ask to see, correct, download or delete your information, and you can object to how we use it. Most of this you can do yourself on your profile and in My account. For anything else, email contact@kinlycircle.com and we will reply within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).

7. Security
Your information is stored securely and encrypted, and access is restricted. No system is completely secure, so please use a strong password that you don't use anywhere else.

8. Cookies
Our website uses cookies that it needs to work, such as keeping you logged in. Our website host, Wix, may also use cookies for site performance and statistics. You can manage these in your browser settings or the cookie banner.

9. Contact
Questions about privacy: contact@kinlycircle.com

PART 5: CHILD SAFETY STANDARDS

Kinly Circle is a social connection platform for adults. Our app and website are for people aged 18 and over, and we do not knowingly allow anyone under 18 to become a member.

Zero tolerance
Kinly Circle has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion, trafficking, and any content or behaviour that sexualises or endangers children. This is strictly prohibited on our app, our website and at anything connected to Kinly Circle.

What we do
- Membership is for adults only (18+).
- Any account we find to be linked to child sexual abuse or exploitation is removed immediately and permanently.
- We report child sexual abuse material and any suspected exploitation to the relevant authorities, including the police, the Internet Watch Foundation (IWF) and the National Crime Agency's CEOP command in the UK, and to the National Center for Missing & Exploited Children (NCMEC) where required.
- We cooperate fully with law enforcement and comply with all applicable child safety laws.

How to report a concern
If you see anything that concerns you, use Report in the conversation, email us straight away at contact@kinlycircle.com, or use "Contact us" in the Kinly Circle app's Settings. Reports are reviewed promptly, and you will not be asked to do anything further.

If a child is in immediate danger, call 999 (UK) or your local emergency number.

Child safety contact
Our designated contact for child safety matters is:
Shobina Jay, Founder, Kinly Circle
contact@kinlycircle.com

Kinly Circle is operated by SJAY Ltd.